Effective: July 20, 2026
Your free trial requires no credit card. After you subscribe, you can cancel anytime from your account settings. Subscriptions are non-refundable, but you keep access through the end of your billing period.
All new PointWiseSystem accounts start with a 14-day free trial of Plus features. No credit card is required to start your trial. After the trial ends, your account automatically reverts to the Free plan unless you subscribe.
You do not need to cancel during your trial. If you choose not to subscribe, your account stays on the Free plan with limited features.
When you subscribe to a paid plan (Plus or Homeschool Plus), your payment method is charged immediately for the first billing period. Subscriptions renew automatically at the end of each billing period (monthly or annual) until you cancel.
By subscribing, you authorize PointWiseSystem to charge your payment method on a recurring basis.
You can cancel your subscription at any time from Settings inside the app. When you cancel:
Cancellation takes effect immediately. No emails, no phone calls, no hoops.
Monthly plans: We do not issue refunds for partial months. You retain full access through the end of your billing period after cancellation.
Annual plans: We do not issue pro-rated refunds for annual subscriptions. You retain full access through the end of your annual billing period after cancellation.
Exceptions: If you were charged in error due to a technical issue on our end, contact us and we will issue a full refund within 5 business days.
Please contact us before filing a dispute with your bank. We respond within 1 business day and can resolve most billing issues immediately. Filing a chargeback without contacting us first may result in account termination regardless of the dispute outcome.
If you believe you were charged incorrectly, email us at support@pointwisesystem.com. We will review your account and resolve the issue.
For billing questions or refund requests: support@pointwisesystem.com
We respond within 1 business day.